![]() I went through chat support, but they were unable to fix this either, and sent me here. I had her clear browsing history and cache, but it was to no avail. She is able to open a PDF document via the option, and she can download, then open in Adobe. When it began, no files anywhere in SharePoint were able to be opened via document cloud, as it is not specific to any particular PDF. We thought it was because she had previously downloaded the PDF file, but when we tried to recreate that possible solution, it did not work. It worked once when refreshing the page using the button below the message, but otherwise has not. She has a pro DC license that the company has issued to her. However, it is only with 1 user out of very many. ![]() Okay, I am receiving a flood of emails from Adobe to go here (5 emails between 4─11:30AM just today) with my issue.
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